Within their scope of operation, the junior functional consultant must be able to deliver quality work that meets the general instructions, methods and practices required by their operational manager. The junior functional consultant is involved in an integration project or a consulting task. They contribute to the quality and overall achievement of the objectives of the team to which they belongs. The challenge of their mission is linked to a technology, a sector, a function, a solution. The issues are generally well identified and delimited. Their resolution requires the use of known solutions while knowing how to implement their analysis, synthesis and formalization capacities.

• They produce deliverables as part of an implementation project or consulting tasks
• They participate in the formalization of needs and the design of solutions to be implemented, for the goal of better integration into the information system of the customer company.

The positioning of the Junior Functional Consultant

They can be part of a group team of consultants, under the responsibility of a senior or certified functional consultant. This Role can be attached to a project device, under the responsibility of the project management. It can be autonomous and directly related to the client contact and other client company players, within its defined scope.
The junior functional consultant must offer:

• Autonomy and curiosity in order to be a source of suggestions and to anticipate the functional trends
• Good interpersonal skills, listening and a sense of the customer in order to understand and integrate all the needs.
• Adaptability, to be able to deal with operational constraints.
• Aptitude for analysis and synthesis in order to get to the essentials and provide the best possible scope for the project
• Pedagogical quality for supporting and reassuring users throughout the project.

The junior functional consultant must offer:

• Autonomy and curiosity in order to be a source of suggestions and to anticipate the functional trends
• Good interpersonal skills, listening and a sense of the customer in order to understand and integrate all the needs.
• Adaptability, to be able to deal with operational constraints.
• Aptitude for analysis and synthesis in order to get to the essentials and provide the best possible scope for the project
• Pedagogical quality for supporting and reassuring users throughout the project.

“Our mission is to understand the requirements. We work with the customer during workshops or meetings, remotely or in person. The information exchanged allows us to better understand the expectations, objectives and constraints of the customer. When anomalies occur, we try to understand the reasons for the malfunction, especially during the functional test phases. Our contacts have a business-oriented vision. We support them for better integration of the constraints and optimal use of the tool. A functional consultant also has a technical vision, their role is to understand and reproduce the conditions mentioned in the anomaly tickets posted by our customer throughout a project. We update the documentation, which makes it possible to follow-up the versions put in place at the customer. Once the documentation is updated, the developer can be consulted and informed of an anomaly for correction or, as part of a project launch, to proceed to development. Amel, Junior Functional Consultant